Download and save the following documents to use in the field and while dialing.


Training Videos


Here are some videos to get you started. Please watch them in the order they appear. 

1. Mike Shroades- Steps to Success

2. Gary Pegues- Scheduling

3. Matt Smith- Phone Training

4. Linda Lampaso- Financial Inventory

5. Sasha- CRM Training

Carrier Tools

Americo Quotes                  Americo E-App               Americo Agent Cafe 



 HMS 10 Point           HMS UW            Eagle UW

John Hancock E-App               John Hancock Quotes               John Hancock Vitality Rewards

AIG E-App                    AIG Quotes

Insurance Carrier Contact List

Phone: 1-855-887-4487                                              
Phone: 1-800-631-5777                                           
Sales: 1-800-677-3311
Phone: 1-888-983-5433
American Amicable
Phone: 1-800-736-7311
Phone: 1-888-266-8489
John Hancock
Agent Hotline: 877-606-7779
Mutual of Omaha
Phone: 1-402-342-7600
Sales: 1-800-693-6083
Phone: 1-866-380-6413
Phone: 1-866-545-9058

We are working hard to bring you a place that is filled with valuable agent resources. We want your feedback. What would help you as an agent in the field? Please fill out the form below with any items or ideas for this page that you feel would benefit you as an agent of FFL Heritage. We look forward to hearing from you. 

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